Rio Tinto Specialty Aluminas (RT-SA) is a producer of specialty alumina based in Gardanne, Southern France. In 2010, RT-SA management realized that there was potential for a new market in Taiwan. While it had affiliates in Japan and in China, RT-SA did not want to increase its corporate and legal risks though more subsidiaries in Asia. At the same time, the sales process of specialized alumina requires a well-trained and specialized sales force. RT-SA wished to train and manage this sales-force directly, with the possibility of ensuring long-term loyalty of the personnel. Accordingly, selling through a local distributor was not considered an adequate option, as the training and management of the sales force would have been decided by the distributor.